Computer Aided Dispatch

All REMS Dispatching modules are Windows client-server applications that use Microsoft MapPoint to provide computer-aided-dispatching functionality. 

MapPoint provides the Dispatcher with the ability to transmit driving directions and maps directly to mobile computers (or SmartPhones) on the road.

Emergency Operations Center Display

The Dispatcher’s screen may be displayed on a large EOC panel, in high resolution, using an array of four DLP projectors.  The Windows workstation required to drive the EOC panel uses dual off-the-shelf video cards.  It is only marginally more expensive than a standard Windows workstation.

GPS

The REMS Server supplies the GPS data collection infrastructure that supports all REMS Dispatching modules.  All REMS mobile computers (including supported SmartPhones) automatically send their GPS coordinates to the REMS Server on a periodic basis.  This allows the Dispatcher to monitor vehicle locations in near-real-time.