Retriever Software
Retriever Emergency Management System (REMS)

 

REMS Pre-Enrollment

 

 

The REMS web portal includes facilities for citizens to pre-enroll themselves and for authorized government personnel to pre-enroll citizens who call in their request. 

 

 

Senior Facilities

 

Operators of Senior Facilities may use the REMS portal to pre-enroll and to create their own wristbands.  This will allow them to contribute to the REMS Locator System in the event of evacuation handled by the facility itself.  Having wristbands already prepared also makes evacuation by State vehicles more efficient.

 

 

Pre-Enrollment Confirmation

 

REMS can be integrated with existing commercial-off-the-shelf computerized calling systems to verify that pre-enrollment information is still accurate.  These are systems that use voice prompts to have citizens verify their address and their need to stay on the list.  The phone numbers and address information come directly from the REMS database.  During the automated call, when a citizen presses the number indicating a change in address or status, the call would be automatically transferred to a ‘311’ Operator.  The Operator would then use the REMS web portal to make the change.  This would help ensure that First Responders are not wasting their time because of inaccurate data in the system.

 

 

 

 

 Schools

 

Pre-enrollment for school children is accomplished through Project MyKids.  This is a web portal for schools where information and photos provided for student ID cards is used for pre-enrollment into the REMS evacuation database. 

 

The special student ID card issued through Project MyKids contains information regarding guardians and medical conditions in encrypted two-dimensional bar codes.  This design was the result of the serious legal issues that arose in the aftermath of Hurricane Katrina, regarding who was legally authorized to take custody of a child.

 

These cards also contain embedded RFID tags so that they can be used in lieu of a wristband in mass evacuation situations.