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Benefits
Managed
Services accelerate the potential of your technology environment. The
benefits are immediate:
·
Accelerated
system implementation means faster time to productivity
·
SGI
technical experts configure and tune systems to optimize performance and
optimize IT infrastructure
·
You
can focus on your core competencies
·
Managed
Services are often more cost effective than using internal resources
·
Our
world-class methodologies ensure high customer satisfaction
Managed services simplify IT operations and reduce
investment by delivering systems and applications as an externally
administered service. They provide organizations with predictable monthly
costs, access to best-of-breed IT and the latest applications - all without
the costly and pain-staking need to overhaul IT systems regularly. Managed
services also provide 24x7 IT administration services, allowing your IT
personnel to focus on strategic issues.
Delivering
and maintaining effective networks requires specialist skills and resources
that many businesses are finding it difficult to provide in-house. Opting for
a managed service is just one way to ensure that your business meets its
expectations.
Need a way to
keep your network and applications up and running? No problem. Looking for an
economical yet efficient way to
handle systems monitoring and management? Courtesy has a solution.
With
Courtesy’s expert people, processes and tools, your organization can
experience maximized system up-time through our real-time, pro-active
monitoring, root cause analysis, and work flow service automation. The
results help lead you to increased revenue growth and increased employee
productivity; reduced risk; redeployment of company resources; optimized
communications applications and network performance; and financial
re-engineering of information technology costs to achieve predictability and
flexibility of investment.
Courtesy
Managed IT Services gives customers the most advanced IT capabilities while
helping to free up their resources for more strategic endeavors within their
organizations.
Our
CourtesyCare Services include 365/24/7 Managed Network Services, IT
Consulting Services, Network Services, Managed Security Services, Online Data
Backup Services, Storage Services, and Replication Services.
These services
are ideal for organizations requiring a secure, available, and managed IT
environment to support their business-critical systems and applications.
Especially those who’d rather leverage Courtesy’s substantial infrastructure
investment than build and manage one themselves.
Along with
our Managed IT Services, Courtesy delivers the ultimate in Information
Availability—keeping your people and information connected, no matter what.
Look to our Managed IT Services for benefits that include:
- faster implementation of IT resources
- higher levels of security
and reliability within the IT environment
- lowered operating
costs
and improved ROI
- more efficient
management of in-house resources and personnel
- better systems performance
- less downtime and better customer
service
Courtesy competency
to make solutions work
Courtesy employs industry-leading expertise to develop road maps, define
network optimization strategies, leverage investments, and create migration
plans. We provide an unparalleled breadth of multi-vendor, multi-technology
convergence expertise, paired with a legacy of technology and service
excellence, to fashion solutions and strategies that support your specific
business imperatives.
Business Benefits
Managed IT Services from Courtesy helps you validate and execute
a comprehensive technology and communications strategy for your business.
This service addresses gaps in your IT strategy and its execution, helping to
identify and resolve business problems and pain points.
CourtesyCare Managed IT Services aims to enhance results through
better and more efficient interaction between your suppliers, employees, and
customers. It encompasses best-practices elements of industry and vertical
knowledge, and can provide insight and information while addressing your most
important business challenges. Courtesy can help you build upon the services
you offer and the systems you have installed.
Why outsource your managed IT services?
Tapping the experience and knowledge of supplemental IT
professionals from Entre Computer Services is a clearheaded and logical
choice for many businesses because it offers a high degree of flexibility
while controlling costs.
You gain expertise - Entre Computer Services technicians/engineers are
trained experts with industry certifications (and we paid for the training!).
You also benefit from ALL of our expertise because our people coordinate
with other technicians and engineers across our team.
Scale for Need - We can scale our human resources for your project or staffing
requirements as needed. Don’t settle for what someone else tells you is
available, get exactly what you need, when you need it.
Expertise from the manufacturer - Entre Computer Services is a
Microsoft Gold Certified Partner and an authorized service provider for
Hewlett Packard, IBM, Cisco and others. If there's a problem, we know the
manufacturers' higher level engineers who have the answers.
No HR issues - Tired of personnel issues that cost you money? No more
hiring, firing or documentation. If for any reason an Entre Computer Services
employee isn't performing to your standards, let us know. A replacement will
be found - immediately.
We invest in our employees - Entre Computer Services
continually monitors its employees' professional growth and on-the-job
satisfaction. Our long-term investment in our employees raises the foundation
of trust from hiring managers and IT professionals alike and helps you get
the best IT professionals available.
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Benefits
Network
Managed Services
Features &
Benefits
Reduce operating costs
- Manage networks more cost
effectively on a per network element basis by using Nortel's
strategically located network management centers around the world.
- More than 900 dedicated,
trained and experienced managed services professionals which manage
voice, data, and converged networks for enterprise and carrier customers
on a 24x7 basis.
- Eliminates the need to build
or expand Network
Operations Center facilities, train staff on
new technologies and Operations Support System (OSS) platforms or
recruit skilled staff.
Migrate to new technologies easily
- Trust the Nortel staff that
has the latest technological expertise due to the tight alignment and
ready access Nortel's network management center team has to new
multi-vendor product technologies.
- Gain the efficiencies of the
new technology or get to market more quickly and with less risk.
- Consider Nortel to operate
legacy networks to maximize capital investment while preparing to
transition to a next generation network. Regardless, enjoy service
quality that is consistent and repeatable due to industry-compliant
processes throughout our network management centers globally.
Gain the simplicity of a single point of contact
Operate networks with a single support agreement for lifecycle services,
including management of our best-in-class partners while providing global
coverage.
Extend the life of networks and maximize performance
Take advantage of Nortel's expertise, resources and Web-based performance
services to operate a legacy network and maximize its performance while
preparing it to transition to a next generation network when the time is
right for the business.
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Benefits of enrolling in managed Services
As
a value-added service provider, InfinIT Consulting Managed Services offer
companies the flexibility of choosing from a range of SLA
packages from partial to fully managed IT solutions.
Protect
your IT investment by signing up for one of our Managed Services SLA packages.
The outstanding benefits of our Managed Services offering include:
Increase Operational Efficiency
Lower IT staff costs:
IT
staff costs are often perceived as excessive can be difficult to correlate to
justify to upper management. Managed Services provides business decision
makers with proactive maintenance and strategic IT investments that can
provide a very high return on your initial IT spending.
Improved overall IT management:
The
system standardization that is part of comprehensive managed services enables
small and medium-sized organizations to make the most of their IT budgets. By
relying on strong system standards, your company can better identify
opportunities to reduce costs, improve user efficiency, and eliminate the additional
costs associated with maintaining diverse systems.
Increased IT cost predictability:
IT
management can be an increasing part of an organization’s costs.
Comprehensive managed services can enable small and medium-sized
organizations to predict and manage IT costs more accurately and
successfully. Guaranteed system-wide software and hardware compatibility can
simplify decisions about future directions for your organization.
Lower maintenance costs through
standardization:
Systems
built on strong security standards require less maintenance. You can automate
update management using Software Update Services and Microsoft Windows Update
Services. In addition, you can configure automatic updating to require review
and approval before installation.
Opportunity to focus on core tasks:
Allow
your internal IT staff to focus on productive projects rather than ongoing
maintenance and support. As technology grows more complex, specialized
knowledge becomes more important and the cost of maintaining in-house IT staff
grows. Through comprehensive managed services, your organization can benefit
from InfinIT Consulting technical specializations at a lower cost than you
would pay to maintain the same level of expertise in-house.
Improved Security and Stability
Reduced employee access to unauthorized and
unproductive applications:
System security and minimal loss of work time are essential to employee
productivity. Comprehensive managed services can reduce system
vulnerabilities through increased security and continuous remote maintenance.
Additionally, sensitive materials are less likely to fall into the wrong
hands.
Enhanced IT security through critical update
management:
Automated update management can greatly simplify system maintenance by making
it much easier to apply critical security fixes quickly and consistently,
thereby minimizing the risk of virus attacks and other security breaches.
Improved security reduces the possibility of
loss:
Information
is many organizations’ most valuable asset. Enhanced security technology, an
effective security design, and proper monitoring and maintenance can reduce
the risks of loss of assets, possible fines, and litigation associated with
the failure to comply with information protection laws.
Reduced probability of improper configuration:
Standardization
and routine maintenance helps to ensure reliability and consistency
throughout an organization. This can enable improved problem identification
and resolution, enhance employee productivity, and lower employee stress.
Enhanced security through technology:
By
installing the latest security technologies, you can take advantage of newer
and more efficient IT system components.
Streamline Operations with Integrated
Solutions
Companies
interested in streamlining their operations with integrated solutions can
employ comprehensive managed services to resolve their IT challenges. Managed
services helps resolve business and IT challenges with updated and
standardized technologies and support and enables their IT staff to focus on
strategic projects, all at a predictable and monthly fixed fee.
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